Outlook 2010
Course Duration
Duration – 1 Day. Course timings 0930-1630 (approximate)
Course Aims
This course will provide delegates with the necessary skills to send/receive emails, manipulate contacts, calendar, tasks and notes.
Pre-requisites
No prior knowledge or experience of Microsoft Outlook 2010 is assumed or required. It would be beneficial to have a workable knowledge of Windows and an ability to use the mouse and keyboard.
Target Audience
This course is designed for new users who wish to understand the basics of Outlook 2010 and use the email client effectively.
Content/Topics
The Microsoft Outlook 2010 Introduction course will cover the following topics enabling delegates at the end of the course to be able to:
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2010 Outlook Environment
Exploring the Fluid User Interface
Exploring the Ribbon
Customise the Quick Access Toolbar
Customise the Ribbon
Help
The Mail Screen
Navigation Pane
Folder List
Outlook View Bars
Folder Pane
Reading Pane
People Pane
To Do Bar
The Calendar Screen
The Contacts Screen
The Tasks Screen
The Notes Screen
Displaying And Hiding Toolbars
Composing an E-Mail Message
Creating a New Message
Spellcheck
Adding an File Attachment
Adding an Item Attachment
Importance
Flagging
Message Receipts
Signatures
Sending the Message
Sending a Carbon Copy
Sending a Blind Carbon Copy
Drafts
Categories
Email Text
Live Preview
Select/Change Font
Grow/Shrink Font
Bold/Underline/Italic
Strikethrough/Superscript/Subscript
Change Case
Highlight Text
Font Colour
Text Effects/Shading
Clear Formatting
Font Dialog Box
Mail Inbox
Inbox
Retrieving E-Mail
Adjusting Message View
Viewing Messages in Groups
Reading Messages
Opening Several Messages
Switching Between Messages
Closing a Message
Marking Messages as Read/Unread
Viewing Unread Messages
Deleting Messages
Recovering Deleted Messages
Saving an Attachment
Opening an Attachment
Replying to Sender
Replying to All Recipients
Replying without the Original Message
Forwarding Messages
Emptying Deleted Items
Calendar
Changing Views
Moving to Specific Dates
Go To Today
Creating-Delete a Second Time Zone
Creating a New Calendar
Appointments & Meetings
Scheduling Appointments
Rescheduling an Appointment
Creating Recurring Appointments
Scheduling a Meeting
Deleting Appointments & Meetings
Adding Categories
Reminders
Adding Attendees
Contacts
Accessing Contacts
Creating a New Contact
Entering Contact Details
Editing Contact Details
Inserting a Contact Picture
Deleting an Unwanted Contact
Printing the Contact List
Mapit
Tasks
Creating Tasks
Typing Tasks Directly
Changing Task Views
Categorising Tasks
Sorting Tasks
Completing Tasks
Deleting Tasks
Printing a Task List
Notes
Create a Note
Amend/Delete a Note
Change Note Colour